Saturday, December 1, 2007

Brigadoon Bed and Breakfast

The most interesting thing I learned in this week is Brigadoon Bed and Breakfast. Two teams pointed out lots of problem they have. There is one problem I am really interested in which is Website homepage. Theirs homepage just simply has Links to other Brigadoon Ads, Request more info on Brigadoon B&B, and How to find us. It is a very boring and unfriendly homepage. They are refusing customers who want to order room through WWW. I look up other hotel’s homepage such as Sheraton. They offer on-line reservation and vacation ideas. It makes customer more satisfied and friendly. People even have not been there, they have already experienced home feeling. Sheraton’s homepage uses orange as the main color. It make people feel warm even thought it’s now winter. In contrast, Brigadoon Bed and Breakfast still using blue and gray as the main color. We have to say that Brigadoon B&B does not pay attention on their image and customer service.
These two website are good for people or travel agency who want to order room, because they can directly get information from these two web pages. It is good for Sheraton, but Brigadoon B&B. Sheraton will gain more customers since their homepage.
Inference link:
http://www.starwoodhotels.com/sheraton/index.html?PS=GWS_aa_Google_sheraton_hotel_122505

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